Last Updated: 05.09.2024

 

At Bay Island Lifestyle, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our online booking services for water sports activities. By using our website, you consent to the practices outlined in this policy.

 

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: When you make a booking, create an account, or contact us, we may collect personal details such as your name, email address, phone number, and payment information.
• Booking Information: We collect details about your bookings, including the date, time, names and type of water sport activity.
• Technical Data: We automatically collect information about your device and browsing activities, such as IP address, browser type, operating system, and pages visited on our website.
• Cookies: We use cookies and similar tracking technologies to enhance your experience, personalize content, and analyse site traffic. You can manage your cookie preferences through your browser settings.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing Bookings: To manage your bookings, process payments, and communicate with you about your reservations.
• Customer Support: To respond to your inquiries, provide assistance, and improve our customer service.
• Personalisation: To customize your experience on our website and recommend activities that may interest you.
• Marketing: With your consent, we may send you promotional offers, newsletters, and updates about our services. You can opt out of marketing communications at any time.
• Analytics: To analyse website usage and improve our services, we may use aggregated data that does not identify individual users.

 

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted third-party service providers who assist us in operating our website, processing payments, or delivering emails.
• Legal Requirements: If required by law or in response to legal requests, we may disclose your information to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

 

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

 

5. Your Rights

You have the right to access, update, or delete your personal information. You can manage your account settings or contact us for assistance. You may also opt out of receiving marketing communications at any time.

 

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

 

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at Bay Island Lifestyle 0472777288.